Tickets

Q&A regarding visits to the museum

 

Ticketing

For Olafur Eliasson’s exhibition «Life», our ticketing system offers timed tickets, which determine the specific date and time of your visit. You can purchase timed tickets online and at the ticket office at the museum every half hour. Tickets are limited depending on the official COVID-19 protective measures. There is no limit on the length of your stay.

Tickets

If you qualify for free or reduced admission, we still recommend the reservation of a timed online ticket. Simply select the respective ticket category in our online ticket shop and present the timed ticket, with proof of your eligibility for free or reduced admission, at the ticket office onsite.

Further information on the different ticket categories and their eligibilities can be found here.

Timed tickets are valid once at the specified time. We look forward to welcoming you punctually for the time slot you have booked. Should you be delayed by more than one hour, longer waiting may occur due to the limited number of visitors permitted.

Tickets

Due to the additional administrative effort, timed online tickets cannot be exchanged or refunded. We kindly ask you to make sure, before booking a timed online ticket, that the stated date and time are suitable for you.   

Yes, you can buy tickets at the ticket office of the museum. However, longer waiting times might occur on weekends and on public holidays. We therefore recommend the purchase of timed online tickets to avoid potential waiting time and to support us to carry out the protective measures in the best possible way.

Timed online tickets make it possible for you, and us, to plan your visit to the museum. This is the only way we can comply with the federal and cantonal COVID-19 protective measures. There is no limit on the length of your stay.

No, timed online tickets were introduced as part of the COVID-19 precautions to help manage the number of visitors in the museum.

OLAFUR ELIASSON’S EXHIBITION «LIFE»

The museum is open from 10 a.m. until 6 p.m. and on Wednesdays from 10 a.m. until 8 p.m. The exhibition «Life» is open day and night. Tickets are available between 9 a.m. and 9 p.m.

You can access the exhibition via a 1.5 m wide wooden walkway. The water depth is up to 80 cm. We therefore ask you to stay on the walkway during your visit. 

The cloakroom is located inside the museum and is open daily from 10 a.m. until 6 p.m. and on Wednesdays from 10 a.m. until 8 p.m. There is no access to the cloakroom out of these opening hours. There is no need to deposit your wardrobe when visiting the exhibition «Life».

Access to the exhibition is via a 1.5-metre wide barrier-free pier. The ramp at the exhibition exit has a slight incline. If necessary, our team will be happy to help push wheelchairs or strollers.

The Fondation Beyeler may refuse access for security reasons. Any liability is excluded to the extent permitted by law.

The exhibition will be live-streamed and can be accessed online anytime. Various cameras broadcast different perspectives of the exhibition.

To the Livestream

The exhibition is open to all living beings – humans, animals, plants. Therefore, you are allowed to bring your dog to the exhibition. Please keep your dog on a leash on the installation as well as in the park.

Except for the exhibition «Life», dogs – with the exception of guide dogs – are not allowed in the museum. A care service for dogs is available with advance notification.

More Information

No. There are no seating options except on the pier itself. Visitors are welcome to use the many seating options in the surrounding park.

Of course. «Life» welcomes all people and is especially happy to welcome children. We recommend leading small children by the hand when walking on the pier since the water is up to 80cm deep at times. Access with a stroller is also possible.

Yes. Please be aware of the current national as well as cantonal COVID-19 measures when visiting as a group.

Please register your group at:

Fondation Beyeler
Tour Coordination
Baselstrasse 77, CH-4125 Riehen/Basel
+41 61 645 97 20
fuehrungen@fondationbeyeler.ch
Monday – Friday, 9 – 12 and 14 – 17  

GENERAL QUESTIONS

Now as ever, the safety of our visitors and employees remains our first priority. The Fondation Beyeler has therefore drawn up a comprehensive safety plan that takes into account the Swiss Federal Council’s and Canton’s COVID-19 ordinances. In order to make your visit to the museum as enjoyable as possible during these challenging times, we have introduced several measures, which optimise the overall flow of visitors and keep waiting times at a minimum.

The Fondation Beyeler bases its calculation of the maximum visitor capacity on the directives issued by the Swiss Confederation and the Canton of Basel-Stadt. We also rely on all visitors taking personal responsibility. Should one of our galleries be too busy, we would like to appeal to guests to be as considerate as possible and to wait a moment or visit another part of the museum.

It is obligatory that all visitors wear a mask when visiting the museum. Visitors who are exempt from wearing a mask for medical reasons are asked to provide written proof.

Due to the official regulations regarding the COVID-19 protective measures, international passenger transport is currently restricted. Please refer to the website of the Federal Office of Health and the authorities of the country to which you are returning for current information on the border situation.

There are two parking lots for bicycles. Coming from Basel, the parking lot is in the Bachtelenweg. Coming from Lörrach, it is in the Baselstrasse at the far end of the museum.

The restaurant's indoor as well as outdoor areas are opened. 

Opening Hours*
Monday to Sunday 10–18 
Wednesday 10–20 
* Wed., Fri. und Sat. open until 9 p.m. (weather dependant) 

Unfortunately, we cannot accept reservations during day-to-day business. For larger groups or requests for banquets and aperitifs, please contact the restaurant directly: restaurant@fondationbeyeler.ch

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